Hall of Flowers 2024 welcomes all people with disabilities. We are continuously striving to enhance our efforts to ensure access to event amenities without limitations based on abilities.
Please read this informational guide thoroughly before sending an inquiry email. For any accessibility-related questions not answered in this guide, please email us at info@hallofflowers.com. We welcome and encourage all feedback and suggestions from our guests with disabilities. We will do our best to assist you and address your accessibility needs.
The venue is navigable for guests with mobility disabilities. The event is held on Concrete/asphalt/grass terrain. There are accessible routes connected throughout the venue including parking, entrances, accessible viewing areas, vendors, and all other activity areas.
Guests must navigate the exhibit on their own or with the support of a companion, as the exhibits do not offer transportation between stages. If you need assistance finding your most accessible route around the event, please visit us at the Accessibility Services Hub.
We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. If you need to recharge your motorized mobility device or other medical equipment, you may do so at the Accessibility Services Hub. Guests should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
There will be a limited number of accessible parking spots for guests with disabilities onsite, which are available on a first come, first served basis. You will need to purchase a parking pass when you arrive to access this lot. Parking will be $15 on SATURDAY ONLY. Hall of Flowers will not be charging parking on Friday. You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
From Highway 101, take exit 7B to Highway 12 East towards Sonoma. Take the first exit of the right (South E Street Downtown) onto Bennett Valley Road and continue through the first stoplight. Just in front of you on your right will be the Sonoma County Event Center at the Fairgrounds.
If you are coming in from Highway 12, Westbound, take the Downtown exit, and turn left at the stop light onto Brookwood Avenue. The Fairgrounds will be ahead on your right after the stoplight.
The rideshare pickup/dropoff is located off Maple Drive near the Median Parking Lot, in the turn-out for the Airport Express.
There will be an accessible lane, located to the right of the box office. Guests with disabilities and up to one companion may use this lane to safely enter the venue. Please visit the Accessibility Services Hub immediately after entering the event to request the accessible accommodations and services you need.
ACCESSIBLE VIEWING AREAS
There will be an accessible viewing area made available to guests with disabilities and their one companion at the music stage. For more information on how to gain access to this area, please visit us at the Accessibility Services Hub.
Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.
We accept requests for any of the following services:
To ensure adequate time for planning, requests for these services should be made no later than 5 days before the event. While we will strive to accommodate requests submitted less than 5 days prior to the event, we cannot guarantee fulfillment after the cutoff date. The cutoff date for this event is September 16, 2024. To submit a request, please fill out the Effective Communication Request Form.
Once you arrive, please check-in at theInformation Hub to be connected with our interpreting team.
Hall of Flowers 2024 will consider requests by guests with disabilities for reasonable modification of event policies, practices or procedures, or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
To help us continually make our event more accessible, we encourage you to contact us at info@hallofflowers.com. for any of your accessibility-related needs. Additionally, if you have any questions about our accessible policies or services, please don’t hesitate to reach out to us.
We hope you find this guide informative, we look forward to seeing you at Hall of Flowers 2024!
